As a Lead Advanced Field Svc Tech here at Honeywell, you will have the opportunity to provide advanced technical support and expertise to our customers. You will be responsible for troubleshooting and resolving complex technical issues, ensuring the successful implementation of our solutions, and driving customer satisfaction. Your expertise and commitment to excellence will play a crucial role in the success of our field service operations and the growth of our business.
In this role, you will impact the efficiency, productivity, and safety of our customers' operations by providing exceptional technical support and service.
Key Responsibilities
+ Lead a team of field service technicians, providing guidance, training, and support
+ Install, maintain, and repair Honeywell products and systems at customer sites
+ Troubleshoot and diagnose technical issues, implementing effective solutions
+ Collaborate with crossfunctional teams to ensure customer needs are met
+ Maintain accurate records of service activities, including reports and documentation
YOU MUST HAVE
+ Minimum of 5 years of proven experience in field service engineering, with a focus on complex technical solutions
+ NICET II
+ Excellent problem-solving and troubleshooting skills
+ Experience in project management and execution
+ Strong customer focus and ability to build and maintain relationships
WE VALUE
+ Bachelor's degree from an accredited institution in a technical discipline such as science, technology, engineering, mathematics
+ Strong leadership and mentoring skills
+ Continuous learning mindset and willingness to stay updated with industry advancements
+ Results-oriented approach and ability to drive projects to successful completion
+ Strong problem-solving and analytical abilities
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.